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BLC Bank

Privacy Notice

  • INTRODUCTION

     

    BLC Bank S.A.L (hereafter “BLC”, “we”, “us”, “our”) is committed to protecting and respecting the privacy and rights of every Individual (hereafter “you”). We are dedicated to ensuring the confidentiality and privacy of data entrusted to us and seek to be transparent when we collect and use your personal data.

    We also comply with the Lebanese Banking Secrecy Law and therefore maintain confidentiality regarding our customers’ data, which has been entrusted or made accessible to us with respect to the business and/or contractual relationship.

    In this Privacy Notice, we describe our policies and practices regarding your personal data and the way we process it. For further details, you may refer to our Data Protection Policy.

    We will protect and use your personal data in the most appropriate way as indicated by this Privacy Notice and in accordance with the provisions of Law 81/2018, BDL Basic Circular No. 146/2018, and the EU General Data Protection Regulation 679/2016 (“GDPR”).

     

     

    DEFINITIONS

     

    This section aims to provide definitions for terms and expressions that have a particular meaning:

     

    Personal Data

    Refers to any data that identifies or may identify you, either directly or indirectly, such as your name, contact details, digital images, identification data (e.g. identity card/passport number), and authentication data (e.g. your signature).

     

    Processing

    Refers to actions such as the collection, retention, use, disclosure, transfer, deletion, or destruction of your personal data.

     

    Individual

    Refers to employees, representatives, shareholders, Board of Directors members of BLC, prospective, current and former customers, authorized signatories, beneficial owners, guarantors, advisers, contractors, service providers, partners, committee members, payers, payees, security providers, or any other natural person whose personal information has been lawfully obtained by BLC Bank in the normal course of its business.

     

    Data Protection Officer

    Refers to the officer whose responsibility is to ensure that BLC is protecting individuals’ personal data according to current legislation.

     


    WHAT PERSONAL DATA WE PROCESS

     

    In order to address your request, we have to collect and process data about you.

    We will ask you to provide us with personal data when you intend to enter into a business and/or contractual relationship with us, as well as during the course of this relationship.

    During the course of our relationship, you must disclose any changes to your personal data without undue delay.

    The type of personal data we process depends on the services and products requested or agreed upon in each case.

     

     

    SOURCES OF PERSONAL DATA

     

    We lawfully obtain data from:

     

    Individuals

    Either directly from you, from your authorized representatives or agents (if applicable), or through other communication channels.

     

    Third Parties

    Including previous employers, other banks, credit reference agencies, and risk solution companies that enable us to screen potential customers and perform enhanced due diligence.

     

    Public Sources

    Including press, media, internet, Commercial Register, Land Registry, Banking and Liquidation Registries, and lists and databases maintained by other entities, including international organizations.

     


    WHY WE PROCESS YOUR PERSONAL DATA AND ON WHAT LEGAL BASIS

     

    We collect and further process your personal data in compliance with the applicable data protection legal framework for the following reasons:

    • Fulfillment of Contractual Obligations: To perform our contractual and business obligations.
    • Compliance with Legal Obligations: To comply with legal obligations as well as the requirements of supervisory and regulatory authorities.
    • Safeguarding Legitimate Interests: To pursue our legitimate interests, provided such interests do not override your fundamental rights and freedoms.
    • Based on Your Consent: To process your personal data for specific purposes other than those described above. The lawfulness of such processing is based on your consent.

     

     

    WHO RECEIVES YOUR PERSONAL DATA

     

    • Units and/or persons authorized to process your data within BLC Bank.
    • Fransabank, as a parent company, where necessary for legitimate interests or to comply with legal obligations.
    • Regulatory bodies to whom BLC is required to transfer data under national laws and regulations.
    • Third parties to whom BLC is required to transfer data under international treaties and/or binding agreements.
    • Third parties involved in or connected with potential or actual litigation, arbitration, or other legal proceedings involving BLC.
    • Service providers working with BLC under a duty of confidentiality.
    • Banks, agents, and financial institutions processing your personal data on our behalf and required to maintain equivalent data protection standards.
    • Credit-related companies or agencies that have dealings with BLC.



  • RETENTION PERIOD

     

    • We retain your personal data for the purposes for which it was initially collected and in accordance with applicable laws and regulations.
    • We may retain your data for more than ten (10) years after the termination of our relationship to comply with legal or regulatory requirements.
    • We may store your personal data for a period exceeding ten (10) years to satisfy legitimate business purposes.
    • Records may be held in various formats and media, whether physical or electronic.

     

     

    AUTOMATED DECISION MAKING (INCLUDING PROFILING)

     

    We may process some of your data through automated means to evaluate certain personal aspects (profiling), including:

    • Data evaluations, including payment transaction assessments, in the context of anti-money laundering, anti-terrorism financing, and anti-fraud measures.
    • Credit scoring assessments to evaluate creditworthiness and determine whether customers are likely to meet contractual payment obligations.
    • Making fair and responsible decisions regarding banking facilities and products, including loans and overdrafts.

     

     

    DIRECT MARKETING

     

    We only use your personal data for direct marketing purposes if:

    • You have provided your explicit consent, which may be withdrawn at any time.
    • We reasonably believe such processing is necessary for pursuing our legitimate interests.

     

     

    YOUR PERSONAL DATA RIGHTS

     

    We respect the rights granted under applicable personal data protection laws, including:

    • The right to access your personal data or obtain a copy of the data held about you.
    • The right to request correction of inaccurate personal data.
    • The right to request erasure of personal data where continued processing is no longer necessary.
    • The right to object to processing where sufficient legitimate grounds no longer exist.
    • The right to data portability.
    • The right to appeal automated decision-making or profiling.
    • The right to withdraw consent at any time.
    • The right to file a complaint with the Data Protection Officer regarding unlawful processing.

    You may exercise these rights through any BLC branch or by contacting the Data Protection Officer using the contact details below.

    Please note that these rights are not absolute and may be subject to specific legal or regulatory limitations.

     

     

    DATA SECURITY

     

    The Bank is committed to implementing appropriate administrative and technical safeguards to protect personal data against accidental or unlawful loss, misuse, unauthorized access, disclosure, transmission, or other unlawful processing activities.

    Although we strive to maintain the highest level of security, no system can guarantee absolute protection against all threats.

    If we become aware of a data breach that may adversely affect you, we will notify you without undue delay where required by law.

    You are responsible for maintaining the confidentiality and security of your authentication credentials and security measures, including PINs, usernames, passwords, mobile devices, card numbers, and account numbers.

     

     

    CHANGES TO THIS PRIVACY NOTICE

     

    This Privacy Notice may be updated periodically without prior notice to reflect current practices or changes in applicable legal requirements.

    The latest version will always be available on the BLC website and application.

    Any continued use of the website or application after publication of an updated version constitutes acceptance of the revised Privacy Notice.

     

     

    COOKIES

     

    We may use cookies to enhance your experience while browsing the Bank’s website or using its electronic banking applications.

    Please refer to our Cookies Disclaimer for additional information regarding the cookies we use and their purposes.

     

     

    LINKS TO SOCIAL MEDIA & OTHER WEBSITES

     

    The BLC website may contain links to third-party websites and social media platforms such as Facebook, Instagram, and LinkedIn.

    This Privacy Notice applies only to data collected through our website. We are not responsible for personal data shared on third-party websites or social media platforms, as those services operate under their own privacy policies and terms of use.

    Please carefully review the terms and privacy policies of any third-party website before submitting your personal data.

     

     

    CONTACT US

     

    For any matters arising out of or related to this Privacy Notice, you may contact our Data Protection Officer (DPO):

    Telephone: +961 1 387000

    Email: dpo@blcbank.com

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